Assistant Fundamentals

ESSENTIAL COMPETENCIES

Learn the core characteristics and competencies that define a successful Assistant, from building confidence to enhancing attention to detail and proactivity.

TIME MANAGEMENT STRATEGIES

Master advanced time management techniques, develop efficient filing systems, and streamline your daily routine to handle multiple tasks effectively.

CORE ASSISTANT TASKS

Gain practical skills for managing expenses, vacation records, and working with suppliers, ensuring you can handle all essential administrative tasks with ease.

Part One: Core Competencies and Time Management

Essential Characteristics and Competencies

Develop the critical characteristics and competencies required to excel as an Assistant. This section focuses on building confidence, stepping out of your comfort zone, maintaining discretion, enhancing attention to detail, and being proactive. Learn to gather essential information and anticipate requirements effectively, setting a solid foundation for your role.

Time Management and Organisational Skills

Gain a deep understanding of effective time management techniques. This section emphasizes the importance of organizational skills in making informed decisions and managing time efficiently. Learn how structured habits, efficient filing systems, and a streamlined daily routine can empower you to support your executive more effectively.

Part Two: Core Assistant Tasks

Core Administrative Tasks

Master the principles of handling essential administrative tasks with ease. This section covers managing expenses, vacation records, and working with suppliers. Learn practical techniques to streamline your workflow and enhance productivity, ensuring smooth information flow and efficient task management.

Managing Meetings and Writing Minutes

Equip yourself with skills to organize effective meetings and take essential minutes. This section will introduce methods to streamline meeting preparations and minute-taking processes, enhancing your ability to support your Executive’s schedule and priorities. Gain insights into creating impactful meeting agendas and minutes that drive results.

Part Three: Email, Calendar Management, and Building Partnerships

Email and Calendar Management

Master the critical aspects of email and calendar management by efficiently handling an Executive’s communications and schedule. Learn tactics for avoiding over-commitment, ensuring priority tasks are completed on time, and using Outlook and Gmail shortcuts to enhance productivity.

Building the Partnership with Your Executive

Elevate your skills to new heights by focusing on developing trust and rapport with your Executive. This section emphasizes the importance of effective communication strategies and mastering the art of managing up. Learn how to balance immediate demands with long-term goals, maintaining a steady pace towards achieving objectives through mutual respect and teamwork.

Practical Skills

Gaining a structured approach to core Assistant tasks

Innovative Thinking

Learning to inject creativity into every aspect of your work

Adaptable Strategies

Insights into managing both physical and virtual tasks effectively

Effective Execution

Mastering the art of executing tasks seamlessly